future of smart

Grant McWilliams grantmasterflash at gmail.com
Thu Jun 12 12:20:08 PDT 2008


On Thu, Jun 12, 2008 at 12:06 PM, Gustavo Niemeyer <gustavo at niemeyer.net>
wrote:

> Hey Grant,
>
>  The problem is I have several hundred airplane mechanics using Smart that
>> don't understand why it's "broken". These folks like to submit tech
>> support
>> tickets when something doesn't work. Let's face it if something isn't
>> functional (never stop upgrading/downgrading) then in most peoples eyes
>> it's
>> dysfunctional no matter what the reason. My standard answer now is "wait
>> and
>> try it tomorrow". Unfortunately these machines are transient and travel
>> all
>> over the world so there may only be a limited number of times where they
>> have the opportunity to update all their packages.
>>
>
> I feel your pain.  It actually shouldn't be hard to solve that issue.
> What's needed is checking that the upgrade relation isn't bidirectional
> before considering the upgrade valid.  I'll try to find some time to look
> at this when possible.
>
>
> --
> Gustavo Niemeyer
> http://niemeyer.net
>


Thanks a bunch. I'm not in any hurry but I think it should be added to the
list. :-)

Grant
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